1. Shipping Area & Methods
    We currently ship to the United States (and [insert other countries if applicable] only). Shipping methods and carriers will vary depending on your shipping address and selected option. At checkout you will see available shipping options and associated costs.It is your responsibility to provide an accurate shipping address and to pay any additional duties, taxes or fees for international shipments if applicable.
  1. Processing Time
    Orders are typically processed within [1-2] business days (excluding weekends and holidays) from the date the order is placed and payment is authorized. Orders placed on weekends/holidays will begin processing on the next business day.
    Processing time may increase during peak periods or for large/custom orders. We are not liable for delays caused by carrier, customs, weather, or other external factors.
  1. Shipping Time & Delivery
    Once your order has shipped, you will receive a shipping confirmation with tracking information (if available). Estimated delivery times depend on shipping method selected and destination. Delivery times are estimates only; we do not guarantee delivery by a specific date.
    If a shipment is delayed, we will make commercially reasonable efforts to assist you, however we are not liable for delays once the package has left our facility.
  1. Shipping Charges
    Shipping costs are calculated at checkout depending on your shipping address, weight/size of package, and shipping method selected. You are responsible for paying all shipping costs unless we state otherwise in a promotion.
    If you refuse delivery or fail to accept delivery at the shipping address resulting in return to us, you may be charged return shipping or other fees, and we reserve the right to deduct such costs from any refund.
  1. Lost, Damaged or Incorrect Shipments
    Please inspect your shipment upon arrival. If the package appears damaged, please document and notify us within [48] hours after delivery. If your order arrives damaged, incorrect, or is lost in transit, contact us at contact@kottonsense.com with your order number and description of the issue. We will assist you in making a claim with the carrier and/or arrange replacement per our discretion and subject to our policies.
  1. International Shipping
    If you ship internationally, you are responsible for any customs duties, taxes, tariffs, or import fees. We are not responsible for any customs delays or charges once the goods depart our facility.
  1. Modifications & Revisions
    We reserve the right to change or discontinue shipping methods, carriers, or charges at any time without notice. The version of the Shipping Policy posted on the Site is the version in force at the time of your order.
  1. Contact
    For shipping-related questions, contact us at:
    Email: contact@kottonsense.com
    Phone: +1 6519830765